Internet Privacy Statement PDF Print E-mail
At IHC, we're very aware of the privacy concerns of our members, customers, providers and others who visit this website. We do not sell, license, or transmit your personal information outside of IHC for any reason, unless you authorize us to do so.

Internet Privacy Details
Relationships are built on trust. One of the most important elements of trust is respect for an individual's privacy. IHC values our relationship with you, and we take your personal privacy seriously. Please read this Internet Privacy Statement carefully so that you understand our website privacy practices.

Commitment to Confidentiality
Confidentiality is a top priority at IHC. We are committed to maintaining the highest level of confidentiality with all of the information we receive from our members, customers and providers, including the information received from this website.

This Internet Privacy Statement assures you that the information you share with IHC is kept confidential and fully secure. IHC may change this Internet Privacy Statement at any time. We post revisions to our Internet Privacy policies prominently on our website. You will receive a notice by e-mail, mail, or phone - depending on circumstances - if IHC modifies the way we use personally identifiable information, which is described below.

Links to other websites may be available to provide you with additional useful information and services. Links that take you off our website are clearly labeled. We are not responsible for the privacy policies or actions of those who control other websites. We encourage you to look for and review the privacy policies of any website you visit.

IHC has also partnered with third parties and provides links to their websites to offer you additional information and services. You may see both the IHC logo and the third party's logo on these third-party websites. Users of these websites will be aware of who is collecting personal information and whose internet privacy policy applies before they provide personal information. IHC does not have control over our third-party partners' use of your information.

Personal Information
At IHC, we are very aware of the privacy concerns of our customers and others who visit the IHC website. In fact, we share your concerns. IHC will not solicit personal information from you as you browse our site, though you may provide that information voluntarily. If you do elect to provide personal information to us, in no case will we sell, license, or transmit that information outside of IHC for any reason, unless you authorize us to do so.

There are instances in which IHC might use the personal information you voluntarily submit internally. In addition, we may disclose your personal information - as described below - to our agents, third-party partners, affiliates, and subsidiaries to enable them to perform certain functions for us. By learning a little about you, IHC can deliver more relevant content and product offerings in an effort to provide you with better service.

Personally identifiable information is data that is unique to an individual, such as a name, address, telephone number and date of birth (DOB). At times, we may request personal information from you through our websites so we can deliver materials you requested, respond to your questions, or deliver a product or service.

We use contact forms only to deliver materials you request and respond to your questions. By providing an e-mail address, you are indicating that publications can be sent to your e-mail address. You are not required at any time to submit your e-mail address for the purpose of receiving recurring informational or promotional e-mails from IHC or third parties. To opt out of receiving publications by e-mail, call the Customer Service telephone number listed within your policy material.

Additionally, when you register to use our website, you will be provided with a user name and password to identify you. Your user name and password is your private key to access your account. To maintain the confidentiality and security of your account, you should never share your user name and password with anyone.

We collect information about you and your use of our website through the use of session. Session cookies are small text files that are stored within your computer's temporary memory. These temporary files are used to facilitate your navigation throughout the website. Cookies grant you access to both secured and unsecured areas and are only used for session tracking. Cookies are required to gain access to the secured areas of our site. Access to these secured areas will not be granted if the cookie is rejected. Information stored within session cookies does not include personally identifiable information.

Personally identifiable information provided to IHC may be subject to disclosure to judicial or other government subpoenas, warrants, or orders.

Internal Security Procedures
Information that you share with us is kept strictly confidential and fully secure. Your encrypted (encoded) information is protected using "Secure Socket Layers (SSL)" as it passes between your browser and the IHC servers. Only authorized persons are permitted to access your personal information. All authorized persons must abide by security, privacy, and confidentiality agreements.

E-mail
If you send questions, comments, and a job inquiry to an e-mail address on this website, we will share your correspondence with a Customer Care representative or the associate most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response. Ultimately, we will either discard your communication or, in some cases, archive it. We will not keep your e-mail address for secondary purposes.

All information and correspondence you share with us will be handled in the strictest confidence.

Please note that the e-mail addresses on the unsecured areas of our website - meaning areas that don't require a password - do not provide the same level of security as secured e-mail. For that reason, please do not use unsecured e-mail to communicate information to us that you consider to be confidential.

Internet Privacy Statement Changes
This Internet Privacy Statement is effective as of April 2009 and was last updated in February 2009. This Internet Privacy Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Children's Privacy
This website is not intended for use by children under the age of 13.

More Information
This Website is maintained by Humana Inc. If you have questions or concerns regarding this Internet Privacy Statement, you should contact:

Mailing Address
421 Ford Rd. Suite 301
Canton, MI 48331

E-mail Address
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